Privacy Policy

Effective date: 1st July 2025
Organisation: School of Neurodiversity (UK)

The School of Neurodiversity (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, and protect your data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following types of personal information:

• Contact details: Name, email address, phone number, postal address.

• Family and carer details: Relationship to the individual seeking support.

• Assessment information: Relevant health or educational details necessary for ADHD/ASD diagnostic assessments and support services.

• Usage data: Information about how you use our website and services.

• Communications: Any correspondence you send to us (e.g., via email or forms).

We will only collect information that is relevant and necessary to provide our services.

How We Use Your Information

Your personal data is used to:

• Deliver our services, including support modules and diagnostic assessments.

• Communicate with you regarding appointments, services, or updates.

• Provide resources tailored to your needs.

• Improve our services and website experience.

• Comply with legal and regulatory requirements.

We will not use your personal data for marketing purposes without your explicit consent.

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: Where you have given clear consent for us to process your data.

• Contract: Where processing is necessary to deliver a service you have requested.

• Legal obligation: To meet our legal or regulatory responsibilities.

• Legitimate interests: Where processing is necessary for the running of our organisation, provided it does not override your rights.

Sharing Your Information

We respect your privacy and will not sell or share your personal data with third parties for marketing. We may share data only with:

• Qualified professionals working with us to deliver services (e.g., clinicians, assessors).

• Service providers who support our operations (e.g., secure IT systems).

• Regulators, if required by law.

All third parties are contractually required to protect your information in line with UK GDPR.

Data Storage and Security

• Your data is stored securely within the UK or EU.

• We use appropriate technical and organisational measures to protect against unauthorised access, loss, or misuse.

• Sensitive information (e.g., health data) is treated with the highest level of confidentiality.

Data Retention

We will retain personal information only for as long as necessary:

• To deliver our services.

• To meet legal or regulatory requirements.

• To resolve any disputes.

After this period, data will be securely deleted or anonymised.

Your Rights Under GDPR

You have the following rights:

• Access: Request a copy of the personal data we hold about you.

• Rectification: Correct inaccurate or incomplete data.

• Erasure (“right to be forgotten”): Request deletion of your data in certain circumstances.

• Restriction: Limit how we process your data.

• Data portability: Request transfer of your data to another provider.

• Objection: Object to processing based on legitimate interests.

• Withdraw consent: Where consent is the legal basis for processing.

To exercise your rights, please contact us at office@schoolofiversity.com

Cookies & Website Data

Our website may use cookies to improve user experience and analyse website performance. You can manage cookie preferences via your browser settings.

Contact Us

If you have questions or wish to exercise your rights, please contact:

Data Protection Officer
School of Neurodiversity
1st Floor Boughey House

60 High Street

Newport

TF10 7AQ

Email: office@schoolofdiversity.com
Phone: 0333 5771179

If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.