Pricing and Terms for SEN and EHCP Support
Understanding the cost of SEN and EHCP support is an important part of choosing the right help for your family. I believe pricing should be clear, fair, and transparent, with no hidden charges or unexpected fees.
On this page, you will find a full breakdown of my services, pricing, and terms and conditions. This includes information about how support is delivered, how payments work, and what you can expect when working with me as an independent SEN consultant.
Every family’s situation is different. Some parents need one-off advice or document review, while others benefit from more structured support through the EHCP process. My services are designed to be flexible, allowing you to access the level of support that feels right for you and your child.
I aim to work collaboratively, explaining the SEN system in clear, straightforward language and supporting you to make informed decisions. While I cannot guarantee outcomes, I am committed to providing honest guidance, practical support, and realistic expectations throughout.
If you have any questions about pricing or are unsure which service is most suitable, an initial consultation can help clarify your options before you commit.
About the Service
I provide independent Special Educational Needs (SEN) support to parents and carers across England. My role is to guide, support, and advocate for families navigating the SEN and Education, Health and Care Plan (EHCP) process.
Support may include:
General SEN advice and guidance
EHCP application support
Evidence gathering advice
Reviewing and suggesting amendments to EHCP drafts
Annual review preparation
Liaison guidance with schools and local authorities
SEND Tribunal preparation support (non-legal)
I am not a solicitor and do not provide legal advice or legal representation.
How I Work
I work in a clear, supportive, and parent-centred way.
Initial Discussion
We begin with an initial consultation to understand your child’s needs, current difficulties, and where you are in the SEN or EHCP process.Clear Advice and Planning
I explain your options in plain English and help you decide on the most appropriate next steps.Practical Support
I support you with evidence, wording, preparation, and communication so you feel confident and informed.Ongoing Guidance
Where needed, I provide continued advice as your case progresses, keeping expectations realistic and focused.
My aim is to empower parents to understand the system and make informed decisions for their child.
Pricing
My pricing is designed to be fair, transparent, and flexible, recognising that every family’s situation is different.
Initial Consultation
Hourly Support
EHCP Application Support
EHCP Draft Review
Annual Review Support
SEND Tribunal Support (Non-Legal)
Reduced Rates
Payment Terms
Payment is required in advance of all services unless agreed otherwise in writing
Invoices are payable within 7 days
Package fees must be paid in full or via an agreed payment plan
Work will not begin until payment has been received
Cancellations and Refunds
At least 48 hours’ notice is required to cancel or reschedule appointments
Late cancellations or missed appointments may be charged in full
Refunds are not available for work already completed
Package fees are non-refundable once work has started
Scope and Limitations of the Service
I provide advice, guidance, and advocacy support only
I cannot guarantee outcomes, decisions, or timescales
Decisions remain the responsibility of schools, local authorities, and tribunals
I do not provide legal advice or act as a legal representative
Client Responsibilities
Clients agree to:
Provide accurate and complete information
Respond to requests in a timely manner
Engage respectfully and constructively
Delays in providing information may affect progress.
Complaints Procedure
I aim to provide a professional and supportive service at all times. If you are unhappy with any aspect of the service, please follow the steps below:
Informal Resolution
Please raise your concern as soon as possible by email. I will acknowledge your complaint within 5 working days and aim to resolve the issue promptly.Formal Complaint
If the issue is not resolved informally, you may submit a formal written complaint. I will provide a written response within 14 working days.Further Action
If you remain dissatisfied, you may seek independent advice or mediation. As a sole trader, there is no external ombudsman, but I will cooperate fully with any reasonable resolution process.
Limitation of Liability
My liability is limited to the value of the fees paid for the service provided. I am not responsible for decisions made by third parties, including schools, local authorities, or tribunals.
Governing Law
These terms and conditions are governed by the laws of England and Wales.
Frequently Asked Questions (FAQ)
Do you replace a solicitor or SEND lawyer?
No. I provide non-legal advice and advocacy support. I can help you understand the process and prepare documents, but I do not provide legal representation.
Can you guarantee an EHCP will be issued?
No. Decisions are made by the local authority. I cannot guarantee outcomes, but I will support you to present strong, well-prepared evidence.
Do you attend meetings or hearings?
Attendance may be agreed separately depending on availability and location. This will always be discussed in advance.
Do you work outside the West Midlands?
Yes. I support families across England, primarily via phone and video call.
Do you offer payment plans?
Payment plans may be available for larger packages. Please ask during your initial consultation.
Privacy Notice
I am committed to protecting your personal data.
I collect information only for the purpose of providing SEN consultancy services
Data may include contact details and information about your child’s needs
Information is stored securely and not shared without consent unless legally required
You have the right to access, correct, or request deletion of your data
A full privacy notice can be provided on request.
Acceptance of Terms
By booking or using my services, you confirm that you have read, understood, and agree to these terms and conditions.